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Cutting Edge Solutions for Small & Midsize Manufacturers

Manex's eManex suite, eManex, provides five groups of dynamic web-based tools designed specifically for the needs of small and midsize electronic manufacturers. These tools can dramatically improve operational performance and access to information in areas throughout your company and beyond:

New Tools, Stronger Image, Better Service Mean Increased Sales:

By providing highly effective sales tools and improved service and value to your customers, eManex can have a dramatically positive impact on your company's sales efforts, both directly and indirectly:

  • The Contact Manager, Account Information, Sales Forecast and Sales Rep Information functions in myOffice provide cutting edge sales tools for sales people and sales managers to help them better manage the sales process, analyze performance, and plan sales and marketing strategies.
  • The self-serve customer service in eCustomer frees up salespeople from customer support duties to spend more time selling, resulting in more sales. Existing customers log on through the internet to view the status of current orders, run simulations for future orders and view price catalogs. They are no longer dependant on customer service representatives to get on the spot real time information. eManex does the job for them. Demonstrating the state-of-the-art customer service system in eCustomer makes a powerful selling tool, especially during a presentation when sales people can go online to show prospects how the system works. Improved customer service builds more repeat sales and better customer retention rates.
  • The Engineer/Quality sections presents a valuable set of tools for customers and internal users within a manufacturing plant. It's powerful organizational and collaboration capabilities streamline quality and production, reducing costs and increasing efficiency. You can view realtime Quality Status on a particular job, issue Preventive and Corrective Actions online, view and update the Bill of Material, conduct a BOM comparison, enter ECO updates and assign members to a particular project using this section of Qubware. All the approved and updated information is disseminated to assigned members in the project and orders are carried out throughout the production line. In a world when Quality is the number one priority, prospective customers find the Engineering and Quality modules in eManex invaluable.
  • In the manufacturing enviroment, where you have to often deal with multiple projects and work orders simultanesouly, Material handling become a gargantuan task. eManex provides you with specific modules with the use of which your material handling process becomes organized, traceable and simple. You and your customers can track material shortages online for turnkey jobs and consinged inventory. Purchase orders to suppliers, purchase history and an analysis of the purchase of all material can all be viewed online. The Consigned Inventory module in eManex presents customers with a transparent tracking system for all their material. They are able to view on hand quantities and current locations of parts for a particular work order.
  • When you need to make smart business decisions, business intelligence functions in myBusiness Center give you the key information you need. A couple clicks of the mouse provides a quick daily look at your company's current revenue status, it's performance in sales, profitability, purchasing, and cash flow.

(Detailed descriptions of each of these groups of tools can be accessed under Modules on this website.)

Improved overall performance in Customer Service, Quality, and Production through using the eCustomer, Engineering/ Quality and Materials sections reduces costs, increases quality, and provides customers better overall value. This leads to more repeat sales, more referrals, and an easier time selling new clients. Using cutting edge customer service, quality, and production software system promotes a stronger company image.

System Overview:

The system creates an Intranet for your internal use and an Extranet for your customers? use, with differing access for each. You control levels of access through simple password protocols and security settings in the myWebMaster system maintenance section.

eManex is web based. With access to an internet connection you will get real time information. You can log in and get real time updates wherever you are and whenever you like.

eManex combines all the important functions from among today's most advanced and effective types of business software: CRM, business intelligence, SFA, Product Document Management, Automated Customer Service, MES, Collaboration & Workflow, and ISO/QS 9000 Quality Management. The result is a very affordable and effective system that makes running your manufacturing process easier, more cost effective, and more profitable.

By making use of the Microsoft .NET technology, eManex is able to combine the powerful functionality of these other systems into an easy to use application that lets you leverage the convenience and speed of the Internet. Continuous improvement and new functions will ensure your company always has the latest and best manufacturing software technology.

eManex is intended for the non-technical business person. No IT or Accounting expertise is required. The whole point is to provide quick access to the powerful tools and information you need to better run your business. eManex can be installed in less than two hours, with user training easily accomplished within an hour. Navigation is conducted through simple and familiar dropdown menus and point-and-click choices.

Specialized features make eManex the ideal system for Electronic Contract, Design-to-Order and Cable and Harness Manufacturers. And you can bet that if a software system meets the rigorous requirements of this unique industry niche, it will also fill the needs of most all other manufacturers. For CM's, who build other companies' products, the process of manufacturing is their product. Theirs is a time-compressed world that exaggerates many of the customer service, production, and quality issues manufacturers typically face. eManex meets this challenge with new specialized software tools.

Regardless of the type of manufacturing your company does, the eManex system provides the tangible, easy-to-use solutions you need to run your business with optimal efficiency. If you have an accounting or ERP system, this truly is the only other manufacturing software you'll ever need.

eManex History :

When we first set out to design eManex in late 1999, we took a long look at the needs of small and midsize manufacturers, particularly contract manufacturers. We then examined many of the powerful new software applications developed in recent years that were intended mostly for larger companies. These included business intelligence, CRM, sales force automation, product document management, eProduction, automated customer service, and ISO/QS 9000 quality management.

We found that each of these types of software provided tremendous new solutions that could significantly benefit small and midsize manufacturers. But they were generally far too expensive and complex for the needs and budgets of small and midsize companies. In part this was because such systems are designed to accommodate such a wide variety of different types of companies and so had to include all the functions all of these different companies might need. They also had to be built with the complex technology required for integrating the multiple operating platforms, numerous locations, and wide variety of types of software that large companies typically employ.

 

In other words, these software applications provide a great deal of functionality and complexity that small and midsize manufacturers simply don't need and will never use. Yet to get the functionality they required, small and midsize manufacturers would have to pay for the whole package for each of these different and expensive systems---which obviously isn't realistic.

The solution to this Catch-22 soon became obvious to us: we would design a system that takes those only those capabilities that small and midsize manufacturers need from these other complex applications and forget about all the redundant bells and whistles and big-company complexity.

With this end in mind, in 1999 we set about designing a new software application. Right from the start we knew that the Internet offered the best means to deliver the tools we wanted to provide our customers. We were well into the project when Microsoft introduced their .NET technology. It didn't take us long to realize that this provided the perfect platform we needed to create the simple-to-use yet powerful functionality we were after. 1-degree of separation was definitely for us!

The end result is a powerful yet easy to use new system that fits the specific needs of small and midsize manufacturers, offered at a very affordable price.

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